IT support

Provides specialized, telephonic support for issues not related to a logged incident, such as configuration advice.

Performs and reports on a predetermined assessment service.

Guarantees the ultimate responsiveness to incidents, by stationing an engineer/s as well as spares at your premises. We will arrange that the engineer/s are trained and informed and that their specific tasks are defined in consultation with you.

We will provide information that improves the stability of your infrastructure and the quality of our service delivery. Service Level Management provides specialized reports as well as service management reviews, with recommendations on how to further decrease downtime in your environment.